This Privacy Policy describes how Department (“we,” “us,” or “our”) collects, uses, and safeguards the personal information of visitors and clients who interact with our website and engage our consultancy and production services. We are committed to protecting your privacy and ensuring the security of the information you provide to us. Please read this policy carefully to understand how we handle your personal information.

1.1 Personal Information:

When you visit our website or engage our services, we may collect personal information, such as your name, email address, and phone number. We collect this information only when you voluntarily provide it to us through our website or by contacting us directly.

2.1 Communication:

We use the personal information we collect to communicate with you regarding your inquiries, requests, or projects. This may include responding to your messages, providing updates, and discussing project details.

2.2 Service Improvement:

We may use your personal information to improve our services, website, and customer support based on your feedback and interactions with us.

2.3 Marketing Communications:

With your explicit consent, we may occasionally send you promotional emails or newsletters to keep you informed about our latest offerings, industry insights, or special events. You have the right to opt-out of receiving such communications at any time.

3.1 Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in operating our business, improving our website, or delivering services on our behalf. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Compliance:

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a court order or government regulation.

We take appropriate measures to protect the security of your personal information, both during transmission and once we receive it. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6.1 Access and Correction:

You have the right to access, correct, or update your personal information in our records. If you wish to do so, please contact us using the information provided at the end of this Privacy Policy.

6.2 Opt-out:

If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the email or contacting us directly.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our records.

We reserve the right to update or modify this Privacy Policy from time to time without prior notice. Please review this policy periodically for any changes. Your continued use of our website or services after any modifications to this Privacy Policy constitutes your acceptance of such changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Department for Film & Photo GmbH
Moselstraße 6
60329 Frankfurt am Main
info@department-frankfurt.com
+49 69 2561 7370


Thank you for taking the time to read our Privacy Policy.